Super friendly and funny employees. Customer service wise they earn a 10/10. Reason for the two starts, the price was super expensive. $1,000 for a ring camera flood light to be installed. Personally I feel I was ripped off. Respectfully would not recommend this company, pricing is too high. Overall though putting the price aside, very fast and timely service.

Terrific presentation but we will not be using their service.

These guys are real pros. We called them to add power to a newly created screen room, but we ended up upgrading a lot of old outlets and switches which breathed new life to our home. Great service all around.

Joel was execelent to deal with from the 30 minute preappointment arrival call until job completed. We both forgot to check my garage door opener on the same breaker he had to exchange, therefore, our garage door had no electric to operate. The office contacted Joel & he was willing to return to our location after completing the call he was working on. We arranged a return appt for Monday a.m. Fortunately it was a tripped GFCI & we corrected on Saturday & cancelled the Monday a.m. appointment. Very impressed with Top Flight's response & business ethics! Linda Granata

Great company they explain everything about electric panel replacement and arrive on time and cleanup everything after will hire again.check around the price were great.

Responded in the same day and was able to install everything needed to secure the house from power surges.

Christian Vandergriff was a perfect tech. He checked out everything perfect and a very nice person. He was prompt, efficient, and took care of everything and cleaned up so nice.

I am rewriting this review as professional and truthful as it can be. On December 12 2025 Top Flight Electric came to my home to do an estimate. I never saw the estimate, till December 15 2025 in an email. So Jonathan Unzueta Rojas was the salesman, who provided an I pad. He asked me what package did I want, so I picked the silver and signed the I pad to see if I qualified for financing, my cost would be $13,371.56. And in all of this, no permit was ever pulled, till over a month later. What the work consisted of was, suppose to be, 4 circuit breakers, a stand alone line and surge protectors for the A/C unit and a ceiling fan replacement. Nothing else. On December 15 2025, Jonathan Unzueta Rojas and another person named Marcus showed up at 9:20 a.m. And I am saying, I do not want the panel inside the house moved. And I told Jonathan Unzueta Rojas that on December 12 2025. Shortly after they arrive, Jonathan leaves. After awhile Marcus starts bringing all these parts in. And I say again, I do not want the panel changed or removed. So Marcus is at the outside panel and I say what is all of this? And Marcus says, it's for your new service. I told him that's not what my understanding is. So he calls Jonathan, Jonathan says, "Oh you had a change of heart," I said, "No I was never told I was getting a new service". The real reason for the box change inside. So Jonathan says he'll do a new estimate and come back. Never showed up, cameras would have shown him being here and never saw that estimate in an email until December 19 2025. My signature was signed on December 15 2025 without my knowledge, on an I pad, for the amount of $6,659.13. And I did not get any emails or messages saying to sign the I pad. I did not sign anything until, December 19 2025, through Docusign, for the new estimate, because Top Flight Electric called me at 12:44 p.m., to find out why I did not sign, as the work being completed and I said it was because the ceiling fan was not replaced and tried explain to this person as to why. And she said it was not on the estimate. Pressuring me to sign. I will never ever have this company do anymore work for me. When you have to lie to a long time customer, to get their business, there is definitely something wrong with your company and your employees.And in response there isn't any confusion to any of it, you tried to scam me and you got caught. It will never ever happen again.

Very quick to respond even though it wasn't an emergency. Everybody on the Team was very friendly & helpful. Explained several options with no pressure to purchase. Completed the job quickly & efficiently.

Both technicians were very good

Andrew and his team did outstanding work upgrading and repairing all my electrical issues. They were efficient and courteous and were concerned about any issues i had. We highly recommend them to our friends and anyone needing electrical services. I feel safe and secure now , thank you !

Christian was great! He is professional and very knowledgeable! Top Flight Electric keeps you informed of who is coming to your home and when they are on their way.

Waiting to finish

Top Flight Electric did an outstanding job fixing my recurring breaker tripping issue that was affecting part of the kitchen and the entire garage. Kevin, the technician who came out, was absolutely fantastic! He arrived on time, was super professional, polite, and took the time to thoroughly diagnose the problem (including checking for moisture/water issues in lights/outlets and testing the arc-fault breaker). He explained everything clearly in simple terms so I understood exactly what was going on and why the Level 4 diagnostic was needed. Kevin replaced the bad breaker, addressed the underlying causes, and made sure everything was safe and reliable before leaving. The work was clean, quick, and came with a solid 2-year warranty. While the upfront fixed price was on the higher side, it was worth it for the peace of mind, unlimited diagnostic time, and no surprises. Kevin went above and beyond—highly recommend him and the whole Top Flight team for anyone needing reliable electrical work in the Winter Haven/Polk County area!

Christian was on time and very professional. When we needed him back the next day to do a little bit more work to go with our tankless water heater, he was here in under an hour and fixed it right up. Will definitely call again if we need more work done.