Called these guys for a qoute, seemed professional on the phone and were quick to get someone out, because they sent me a snake of a car salesman who blatantly insulted me and got pissey with me when I wouldnt let him get in the breaker box, (because my breakers and box were fine and already passed inspection) . Hell all I needed was a qoute for a 20ft circuit completion- from one side of my laundry room to the other, in-frame not block, with an attic door 3ft away. He qouted me $1200-$1300 and their salesman didnt even check the receptical! Told him to leave and went with an Experienced mom and pop Company that QOUTED HALF OF THE PRICE . I will never call these guys again and recommend you all to look at their 1 star reviews before you call them yourselves. REPLY- Your company replied and then deleted it immediately but dont worry i read it.. So here's the facts: he didnt even look at the scope of work and immediately went to the breaker box, he got pissy when I told him id rather he didnt take the hood/door off my box - (1. Because it had already passed inspection and two Because a foot of baby gate was on the edge of it , wedged between the counter top and was a pain to put back up right) he insisted and had already started taking my screws out even though i had told him not to he then said it would be fine multiple times which I replied easy for you to say you dont have to put the damn thing back up. He offered to just leave and we could call someone else and then qouted me 12-1300 and when I told him he can go ahead and leave, and i made a comment about another company charging half of that He called me an Economy buyer and said you guys like to scrimp and go with the lowest bidder but they're just going leave a mess and dont do the job right. MEANWHILE HE DIDNT EVEN CHECK OR EVALUATE THE SCOPE OF WORK BEFORE HE STARTED TRYING TO TAKE MY BOX APART. NOR SHOULD HE HAVE TO TOUCH ANYTHING BECAUSE HE WAS SENT THERE TO QOUTE ME ON RUNNING ROMEX TO A PREXISTING OUTLET AND BREAKER ALSO JUDGING BY THE 1 STAR REVIEWS- THATS THE VERY THING YOUR COMPANY DOES- LEAVE A MESS AND DONT THE JOB RIGHT. Dont sit there and try to bs me about some policy. He was trying to sell me a box. He didnt need to check the box just the breaker to see if it was off. and 9/10 times an experienced electrician can tell if a breaker needs replaced just by being there in its presence- burnt smell, burn marks, breaker seized- yeah-no he didnt even check it- which wasn't exhibiting any of those signs. And if so it would have been more understandable but it wasn't. Your salesman tried to scam me and got shut down so he got pissey and blatantly insulted me. There's no need to reply, nothing you say or do is going to change my review or perspective of your crooked company.
Excellent customer service! Our newly constructed home is almost 3 years old and I noticed some lights dimming in the house when certain appliances are running. Jonathan showed up promptly and quickly diagnosed the issue with a resolution. No sales pressure or trying to rip the customer off. Honest technicians who actually care about the customer’s needs. For any additional electrical work, I’ll only be using Top Flight Electric! 10/10
Excellent job. Very professional. Explained to me why the electrical was not working.
He did a professional job. Thank You
Charles explained every step on how to safely use my generator inlet. thank you!
Overcharged!
Pro: Installation of 2 screen room fans done with a good clean-up and furniture back in place. Con: We did not approve of the "fast sell" into an electrical warranty or the time wasted in showing possible future problems. This is a scare tactic. Our house is 8 years old. My husband and I are Seniors. We have maintained our homes for more than 50 years. When we see an electrical, HVAC, plumbing, roofing problem, we correct it using professional. Will think twice before calling.
Very communicative. Quick service response. Clean service.
I had two competitors come to service my home in the past year, and was not satisfied with what was happening. I have an older manufactured home, and I kept having problems. The service advisor came, the day after I called them (making an appointment online). David worked with me in a prior job, and now works for this company. That is why I called Top Flight. What they recommended I have done was expensive and a complete replacement of the electrical panel (box), Replacing all of the outlets and adding two dedicated breakers because my microwave was not working and I had a kitchen remodel six months before this. also added search protection. Which I obviously did not have before. After talking to the advisor, I agreed to the repair although it was very expensive. I was not ready for the shock of the price, but I believe it is probably comparable, though on the high end. I did get a small discount.The two guys that were sent within the hour after the advisor diagnosed my problem, worked diligently through the afternoon and evening, even after dark. One of them returned (Nicholas) to finish the job on Saturday morning. It was something that needed to happen, because my house could’ve burned down with the old box and bad connections. I had just been putting a Band-Aid on the problem and didn’t realize it. With all of that said, the guys were polite, considerate, and cleaned up after themselves, which is important to me. And I appreciate the knowledge that the company has in order to do repair repairs and work. When they tell you they will service you that day, they are serious about that commitment. The only reason that didn’t happen here, is because they ran into some things that were unexpected while repairing and replacing. The other thing is that they didn’t start until about 1:30 or 2 o’clock.
I had the pleasure of having Toby to assist us with our electrical panel , I hope you have the pleasure to meet such a knowledgeable and PREPARED electrician! Thank you Toby !!
Andrew was awesome, very detailed about the job and recommendation on updates for the house.
We called Top Flight Electric based on their priority service and ratings. Andrew arrived at our home and diagnosed our issue and found what went wrong with our outlets. He made the repair and got us back up and running the same day we called. Thank you Top Flight! :) :)
Andrew came out and performed an electrical inspection and was timely, professional, and fixed safety concerns in our home that we never knew existed until we were made aware.
Great job
My panel box smelled like burning, i called this company because their reviews were good and i definitely see why! Jonathan came out and reviewed my entire electrical system to make sure there werent any other safety issues. after that they sent Charles to complete the work and he was just as good as Jonathan! he worked quickly, cleanly, and was extremely courteous the entire time! i will highly recommend this company to all my friends!
Top Flight Electric is an amazing company! Toby is an amazing electrician
Andrew was amazing and I totally recommend this company
In Thank you for the great job.
These folks are professional, honest, priced fairly, and know their trade! We could not be more pleased with the work they did. We would highly recommend them to our neighbors and friends!